Customer Experience

We cover topics and issues around collections & recovery, non-performing loans (NPLs), customer experience, SaaS, finance, data management and more.

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5 Benefits of Good UX Design in Fintech

5 Benefits of Good UX Design in Fintech

Customer Experience

Focus on Customers and Drive Profits with Technology

Focus on Customers and Drive Profits with Technology

Customer Experience

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Some resources on Customer Experience

Self-Service: The New Normal in Debt Collection

Self-Service: The New Normal in Debt Collection

3 Proven Debt Collection Tactics

3 Proven Debt Collection Tactics